How one healthcare provider cut operational costs by 20 per cent

Access this whitepaper to uncover how automation can help brands greatly reduce the cost of care



CX Network
07/21/2020

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When it comes to reducing the costs and labor required to care for a patient, automation is an effective tool for healthcare organizations.

As well as reducing overall operational costs, automation liberates caregiving staff from manual transactional work so they can focus on more complex, intuitive tasks that bring greater value to the end customer experience.

This whitepaper explores how St. John of God Health Care, a leading provider of high-quality healthcare services based in Australia, deployed robotic process automation (RPA) to achieve significant benefits, including 25,000 hours saved annually and a reduction of 20 per cent in operational costs.

This whitepaper offers a full case study detailing the methods employed by the healthcare provider to achieve such dramatic results.

Download this whitepaper to discover:

  • Why brands should adopt RPA as a solution to reduce operational costs and unlock benefits for the end customer experience
  • The story of St. John of God Health Care’s RPA journey 
  • How the healthcare provider used Automation Anywhere’s RPA to process close to AUS$1B in billing
  • How automation can assist with providing better access to care for end customers
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