How TM Lewin is improving their CX through multi-channel

Posted: 07/20/2017


Keith Nesbitt is the Chief Operating Officer of tailoring chain TM Lewin. In a presentation at the Customer Experience Exchange for Retail he spoke about the opportunities of implementing multi-channel customer initiatives to maximise the In-store experience and how they’re planning to improve their customer experience by keeping multi-channel front of mind.

Watch his full presentation below.

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