Saving the World One Customer at a Time

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In this comic ebook we interview customer experience superheroes from Google, First Gulf Bank and Vodafone to help you prepare for your customer journey.And for more 'super' tips from customer experience experts, check out the Customer Experience Exchange Europe!Download the article below to find out.

Upcoming Events

CX USA Exchange

February 24 - 25, 2026

Le Meridien Hotel, Fort Lauderdale

CX USA Exchange

CCW UK Executive Exchange

3 - 5 March 2026

Hilton London Syon Park, Middlesex, United Kingdom

CCW UK Executive Exchange

CX BFSI Exchange UK

16-17 March 2026

London, United Kingdom

CX BFSI Exchange UK

Customer Contact Week Australia and New Zealand

18-19 March 2026

Royal Randwick Racecourse, Sydney, Australia

Customer Contact Week Australia and New Zealand

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11:00 AM - 12:00 PM GMT

Learn how to prioritize AI use cases and gain internal support for implementation

How to win loyalty in 2026

2025-12-04

11:00 AM - 12:00 PM EST

Learn how to harness journey analytics and AI to identify and eliminate friction points in CX

Where AI agents go wrong: The hidden causes of CX failure

2025-11-20

02:00 PM - 03:00 PM AEDT

Practical ways support and CX teams can use AI agents to cut costs and boost productivity, while ele...

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