CX analytics lookbook: Remarkable CX projects, exceptional results

CX Network

This lookbook spotlights the coolest, most out of the ordinary and spectacular projects and results achieved by the Convergys Analytics team in a single year.

Download the report for case studies on:

  • Feedback fantastic
  • Social savvy
  • Burn churn
  • Channel challenge
  • Predictive power
  • Super sleuths