InMoment Content Hub
InMoment simplifies and connects your business's data for better insights, faster action and more bottom-line growth. Explore the content from their experts.
CX Elite Awards 2022 winners announced
June 06 by Olivia Powell
The CX Elite Awards at XI Forum 2022 saw Unicredit, TRUMPF and Sky Deutschland take home awards for outstanding CX solutions
Customer Experience in Asia-Pacific report 2022
May 12 by Olivia Powell
The strategies brands in Asia-Pacific are employing to optimize their CX offerings in 2022
Stop fearing customer feedback: implementing a VoC program
September 01 by Olivia Powell
Winner of Best CX Transformation at the CX Elite Awards 2021, Allianz, on how to successfully execute CX transformation
Your comprehensive guide to an award-winning CX transformation
August 31 by CX Network
InMoment teamed up with experts leading award-winning experience programs to create a six step guide to achieving award-winning CX transformation.
How to effectively and seamlessly migrate data
July 23 by Olivia Powell
Winner of Best Use of Insight and Analytics at the CX Elite Awards 2021, NatWest, shares tips for seamless data migration
Implementing an impactful CX initiative
July 21 by Olivia Powell
Winner of Best CX Impact at the CX Elite Awards 2021, Tesco, explains how to implement an impactful CX initiative, and how to best understand customer behavior across digital channels
Adapting in uncertain times: changing CX in the wake of Covid-19
July 16 by Olivia Powell
Winner of Best Response to the Pandemic at the CX Elite Awards 2021, Virgin Money discusses its adaptation to the pandemic
Creating a customer-first culture: build momentum
July 12 by Olivia Powell
Award winning logistics firm DSV Panalpina gives tips on introducing customer centricity and building a customer-first culture.
CX Elite Awards 2021 winners announced
July 01 by CX Network
The CX Elite Awards 2021 has announced the winners from the event, which includes DSV, NatWest, Allianz, Tesco, Virgin Money and MediaMarktSaturn.
The realities of customer experience in APAC: 2021 report
April 06 by Adam Jeffs
Access expert insights from CX APAC professionals and discover the key trends shaping CX in the region as brands attempt to emerge stronger from the pandemic
Making the case for CX investment
October 29 by CX Network
Discover how to overcome the challenge of proving ROI for CX investments with insights from leading industry professionals
Customer Experience in APAC: Trend Report
July 20 by CX Network
How customer experience practitioners within APAC are responding to the evolving environment their brands exist in
