Why AI is uniquely qualified for creating scale inside the contact center
Watch this session from All Access: Future Contact Centers to discover how AI can scale your contact center operations
Add bookmark
As budgets tighten and best in class companies maneuver around operational efficiencies while ensuring the best experience for their customers, AI rises to the surface as the de facto mechanism to provide automation, assistance, and analysis.
These powerful solutions can be utilized in many ways to delight customers throughout their customer journey, empower the employees who support them, and provide valuable, actionable insights to business leaders for informed decision making.
Watch Mike Egli, CX Client Principle for Contact Centers and Jim Payne, Senior Manager, Product Marketing at RingCentral, as they discuss how AI can supercharge contact center operations, data and analytics and employee experience while cutting costs and increasing productivity.
