Optimizing AI-powered CX projects: Strategies for team collaboration
Frank Schneider, AI Evanglist at Verint, on leveraging data to build the foundation for AI, stakeholder alignment and frictionless digital journeys.
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You have the technology platform, large language models (LLMs), and use cases ready for implementing AI within your customer experience (CX) automation strategy. But what about the team itself? Stakeholder alignment and cross-functional collaboration are crucial to turning your use cases into success stories. Watch Frank Schneider, AI Evangelist from Verint, uncover strategies for optimizing AI-driven CX automation projects.
This session delves into team dynamics, collaborative tools, and train...
Topics:
Artificial Intelligence in CX
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