Events
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5 factors for creating and delivering a dynamic and interactive CX
March 23, 2018
10:00 AM - 11:00 AM GMT
Capturing the voice of the customer through data insights
March 22, 2018
10:30 AM - 11:30 AM GMT
Why a robust VOC should be core to your business model?
March 22, 2018
07:30 AM - 08:30 AM GMT
Innovative ways to add value and win long-term customer retention
March 21, 2018
03:00 PM - 04:00 PM GMT
The future of customer feedback is no customer feedback
March 21, 2018
01:30 PM - 02:30 PM GMT
The next evolution in surveys: AI, chatbots and conversations
March 20, 2018
09:00 AM - 10:00 AM GMT
The voice of the customer chasm: CX fantasy vs consumer reality
March 20, 2018
10:30 AM - 11:30 AM GMT
Harnessing VoC intelligence with omni-channel speech
March 20, 2018
12:00 PM - 01:00 PM GMT