CX Network Media Kit 2018

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The leading CX Network platform provides premium content and insight from the world’s foremost thought leaders online and across our industry leading events.

With over 21,000 members, CX Network is the largest and most established community of customer experience professionals in the world.

We provide the platform on which key industry experts and organisations share their experience, knowledge and tools, and CX practitioners connect with others all over the world both online and face-to-face as the engine powering the world’s biggest CX events.

Dedicated to practitioners involved with their organisation’s customer experience initiatives, CX Network is the catalyst for conversation, connection and change that inspires the growth of our industry, and provides high-quality content, tools, learning and networking opportunities.

Customer Experience Events

All Access: Future of CX

December 1, 2026

Free CX Network Webinar Series

All Access: Future of CX

CX Asia Week 2027

15 - 18 June 2027

Amara Sanctuary Sentosa, Singapore

CX Asia Week 2027

Other Upcoming Events

CX Healthcare East Exchange

October 27-28

Le Méridien, Fort Lauderdale

CX Healthcare East Exchange

Latest Webinars

The future of customer service work: How AI agents change the workforce

2026-11-11

02:00 PM - 03:00 PM SGT

Explore how AI agents are reshaping customer service roles and skills, and what this means for workf...

The human role in AI: How Newcastle Theatre Royal redesigned their CX operating model

2026-11-05

12:00 PM - 01:00 PM GMT

How AI is reshaping service operations, workforce strategy and the human role - with practical lesso...

How to build the internal case for voice AI agents

2026-10-22

11:00 AM - 12:00 PM EST

How to build the internal case, clear legal and security reviews, test vendors, and prepare your tea...

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