Matthew Watson

Matt is an experienced architect and practice leader with a proven 18+ year track record in delivering innovative, transformative solutions with passion and commitment.

He is a sought after thought leader with deep domain expertise, broad technical skill, and the right level of business acumen to have rapid and long lasting impact with our most strategic and challenging customers.

He has a successful enterprise background working in multiple industries across several domains, developing relationships at an executive level.

Finally, Matt has strong skills in customer service strategy and vision, plus service and community cloud including best in class omni-channel servicing and operating models.

He is currently the Director, Platform & Service Solution Engineering at Salesforce.

More content by Matthew Watson