How Does Customer Experience and Marketing in Technology Fundamentally Differ From Other Industries?

Add bookmark
What are the additional challenges and rewards of delivering an excellent customer experience and marketing strategy within technology?Whether you’re working within the aviation industry or retail, creating a customer experience and marketing strategy within financial services or utilities, there are some basic aspects that you will include regardless of which sector you’re in. However, are there fundamental differences between the industries? We asked the CMO UK of Microsoft and the VP, Custom...

Latest Webinars

AI Agents That Learn: How to Build Systems That Continuously Improve Themselves

2026-03-31

10:00 AM - 11:00 AM EDT

Empower your teams to build AI Agents that learn from every interaction, autonomously adapt, and con...

AI Agents That Learn: How to Build Systems That Continuously Improve Themselves

2026-03-31

11:30 AM - 12:30 PM BST

Empower your teams to build AI Agents that learn from every interaction, autonomously adapt, and con...

Zoom Connected CX: Turn fragmented journeys into seamless experiences

2026-03-26

11:30 AM - 01:00 PM SGT

Turn fragmented customer journeys into connected end-to-end experiences that drive loyalty and busin...

Recommended