How Does Customer Experience and Marketing in Technology Fundamentally Differ From Other Industries?

Add bookmark
What are the additional challenges and rewards of delivering an excellent customer experience and marketing strategy within technology?Whether you’re working within the aviation industry or retail, creating a customer experience and marketing strategy within financial services or utilities, there are some basic aspects that you will include regardless of which sector you’re in. However, are there fundamental differences between the industries? We asked the CMO UK of Microsoft and the VP, Custom...

Latest Webinars

3 ways AI can shut down costly contact center failures

2025-11-18

10:00 AM - 11:00 AM EST

Learn how to prevent digital failures, automate smarter, and empower agents—turning your contact cen...

The next decade of customer feedback

2025-10-29

10:00 AM - 11:00 AM CET

Learn how AI-powered customer feedback management will catalyze CX innovation in the next 10 years

The next decade of customer feedback

2025-10-28

11:00 AM - 12:00 PM EST

Learn how AI-powered customer feedback management will catalyze CX innovation in the next 10 years

Recommended