Navigating AI adoption: Building trust and long-term CX with clean data and integration
Get advice on how to navigate AI in highly regulated industries
06/12/2025
While excitement around AI continues to grow, so does apprehension, especially within highly regulated industries such as healthcare, pharma and finance. In this video, explore the critical link between clean data, tech integration and long-term AI success, with a focus on building systems that work with employees, not just for them. Eric Doherty joined us to discuss this, bringing deep experience across healthcare, pharma, consumer good and digital, guiding organizations through AI adoption, ever-changing legal regulations and an often-chaotic vendor landscape.
Learn about:
- How to build trust through better data practices and user education.
- Why open architecture, integration and strategic vendor partnerships are critical
- What genAI and geographical regulations mean for governance.
