The Power and Payoff of a Global Customer Community
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Premier Farnell has created a powerful online home for its customers, at once increasing customer engagement and boosting sales. By integrating its Jive-x community with its e-commerce system, the company harnesses its customers’ enthusiasm to drive more loyalty and more business.
Watch this webinar and learn how you can fully engage with customers at 3 stages in their customer lifecycle
1) Cultivate relationships – turning prospects into customers
2) Enabling success – provide customers what they need to be successful
3) Energise customers – leverage your customer champions
Presenters:
We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
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