The Power and Payoff of a Global Customer Community

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01:00 PM - 02:00 PM EST

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Premier Farnell has created a powerful online home for its customers, at once increasing customer engagement and boosting sales. By integrating its Jive-x community with its e-commerce system, the company harnesses its customers’ enthusiasm to drive more loyalty and more business.

Watch this webinar and learn how you can fully engage with customers at 3 stages in their customer lifecycle

1) Cultivate relationships – turning prospects into customers

2) Enabling success – provide customers what they need to be successful

3) Energise customers – leverage your customer champions

Christy Zurcher Community Development Director Jive
Christy Zurcher Community Development Director Jive