Listen to our latest podcast right here:

The Power and Payoff of a Global Customer Community

This FREE webinar was recorded on:
Thursday, September 24, 2015
01:00 PM - 02:00 PM EDT
To continue viewing this content please fill out the form below and become an CX Network member.
Already a CX Network member? Sign in below to download.
Become a member to Watch

By entering in your information and submitting the form, you give the sponsor permission to contact you regarding their product and you agree to our User Agreement, Privacy Policy, and Cookie Policy.

Sponsor:
Jive Banner Small

Premier Farnell has created a powerful online home for its customers, at once increasing customer engagement and boosting sales. By integrating its Jive-x community with its e-commerce system, the company harnesses its customers’ enthusiasm to drive more loyalty and more business.

Watch this webinar and learn how you can fully engage with customers at 3 stages in their customer lifecycle

1) Cultivate relationships – turning prospects into customers

2) Enabling success – provide customers what they need to be successful

3) Energise customers – leverage your customer champions

Presenter:

Christy Zurcher
Community Development Director
Jive


Hosts:

Christy Zurcher
Community Development Director
Jive


Wim Stoop
Senior Product Marketing Manger
Jive