Transformative customer experience and engagement

This free webinar with the experts at Oracle will cover key enterprise considerations, such as humanizing the digital experience, providing a mobile-first approach, and engaging with context.

We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.

This FREE webinar was recorded on:
6 March, 2018
11:15 AM - 11:15 AM EST

The customer journey has shifted. Consumers no longer follow linear paths toward purchasing a product. Instead their journeys wind across organizations’ myriad of digital channels and devices. 

To improve engagement with your prospects and customers, ask yourself:

  • Are your customers struggling to connect with you?
  • Can you meet customers on the “right channel” at the “right time”?
  • How well does your mobile app provide service and sales support to your customers?
  • Would you like to reduce response time and improve customer satisfaction?

This free webinar with the experts at Oracle will cover key enterprise considerations, such as humanizing the digital experience, providing a mobile-first approach, and engaging with context.

Learn how cloud, in-app real-time communications (HD voice, HD video, screen share), contextual routing – can elevate customer experience.

CXN LIVE - Social Post Frame - Oracle

By registering for this webinar you also get complimentary access to the CX Network LIVE: Customer Feedback & Satisfaction digital event.

Register here to attend the webinar

We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
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