The truth about transforming customer experience with AI

Join this webinar to understand why AI is so important in shaping the customer experience of the future and learn practical applications of AI in customer support. 


This webinar will take place on:
2018-11-08
02:00 PM - 03:00 PM GMT

Sponsored By:
Freshworks
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Technology is evolving faster than ever, customer expectations are changing and companies are finding new ways to engage them.

Today's consumers demand modern experiences -- they expect omni-channel contact ability, conversational self-service interfaces and fast seamless resolutions.

Automated customer engagement, powered by Artificial Intelligence (AI) is opening new avenues of opportunity for companies to better their customer experience. Join this webinar to understand why AI and conversational platforms are so important in shaping the customer experience of the future and learn practical applications of AI in customer support. 

Benefits of attending live: 

  • Walkthrough a real-world demonstration of AI-powered chatbots in customer support
  • Identify low-hanging opportunities to get started with AI initiatives.
  • Drive AI to improve both the customer and agent experience.

Speakers

Arun Mani
Managing Director, Europe
Freshworks

Björn Seeber
Global Rider Management