Leveraging customer feedback to drive loyalty
In this webinar, the VP Customer Experience Assurance at Comcast shows us how they’re using customer feedback as a core part of their loyalty strategy.
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In this webinar, the VP Customer Experience Assurance at Comcast shows us how they’re using customer feedback as a core part of their loyalty strategy.
Join Dana Wilson, VP Customer Experience Assurance at Comcast as she provides insight into how Comcast has leveraged customer feedback to begin to drive loyalty.
By attending you will learn the three “must do’s” that Comcast focused on to improve the experience for their customers as they look to drive long-term loyalty and retention.
>> Watch the webinar on demand now!
This webinar is part of our CX Network LIVE: Customer Feedback & Satisfaction virtual event and you can find a full list of event sessions to watch on-demand here.
We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
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