How to leverage AI to boost customer experience

Discover new skills your team needs to deliver a better customer experience

Assess your customer service team and identify the skillset gaps you need to address to deliver outstanding digital customer experiences

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This FREE webinar was recorded on:
20 October, 2021
01:00 PM - 02:00 PM CDT

When customer service teams and the technology they use to manage orders are operating in synergy, they can deliver outstanding customer service.

By equipping your staff with the right skills and tools, you empower them to enhance the value they bring to your organization, your customers and your bottom line.

This webinar will provide attendees with an assessment checklist so they can evaluate their customer service teams and their abilities to leverage AI to create exceptional customer experiences.

Join this webinar to learn more about:

  • Leveraging visibility to proactively manage customer relationships
  • Cultivating more customer engagement through online self-service tools
  • Fostering loyalty through faster order processing and minimized errors



Speakers

Joe Hanousek
Customer experience manager
Esker

As Esker's Customer Experience Manager, Joe is leading a team that applies CX principles to all customer journey touch points within the organization. He has agile project management experience designing, managing, implementing, and supporting document workflow processes and integrating them with ERPs.

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We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.