The six power moves for rockstar customer experiences

Six crucial steps for loyalty winning customer experiences

Join 'Customer Experience Rockstar’ James Dodkins and Coveo's Ben Wild as they explore the six core elements needed to deliver rockstar customer experiences.

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This FREE webinar was recorded on:
September 09, 2020
11:00 AM - 12:00 AM BST

This fireside chat will dive into the realities of making customer experiences intelligent and relevant at every turn. Detailing the necessary moves to consider, the session will showcase how leading brands have won the heart and minds of individuals by adapting to their customers' intent.

This entertaining fireside chat promises to transform your perspective around crafting customer experiences.

Attend this webinar to discover:

  • The six key elements to all loyalty winning customer experiences 
  • How to use these elements to improve your brand's experiences
  • Which questions to ask to create targeted improvement ideas around these elements
  • How data and AI can help accelerate your improvements
  • Examples of companies who have achieved success with these principles
  • How to measure your experiences against these elements

Speakers

 
 James Dodkins

 Founder and keynote speaker
 Rockstar CX


 

 Ben Wild 
 Enterprise Sales
 Coveo

 

 

We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.
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