The Zendesk Customer Experience Trends Report 2020

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CX Network
04/13/2020

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Data index of 45,000 companies using Zendesk, we explored how top companies provide experiences that keep customers returning and the best practices that separate the leaders from everyone else.

Download to access: 

  • Key findings on customers expectations when they engage with businesses
  • The top 5 trends in the customer experience industry in 2020
  • Benchmark data from leading companies that separate from their competitors
Download PDF Attachment

We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.

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