Introducing our inaugural CX Insurance Exchange speaker lineup for 2026!

2026 CX Insurance Exchange Speakers

Stacey Nevel
Stacey Nevel
Vice President, Voice of the Customer
Prudential Financial
Prudential Financial
Chris Roblee
Chris Roblee
Principal Consultant, Delete the Zero & Previously, Chief Digital Officer
Great American Insurance Group
Great American Insurance Group
Jason Greenwood
Jason Greenwood
Chief Marketing & Strategy Officer
Delta Dental of Arizona
Delta Dental of Arizona
Mark McMahill
Mark McMahill
Head of Design Thinking
Equitable
Equitable
Mike Cummings
Mike Cummings
Senior Vice President, Head of Claims
The Norfolk & Dedham Group
The Norfolk & Dedham Group
Nick Stefanizzi
Nick Stefanizzi
Chief Executive Officer
Northwell Direct
Northwell Direct
Saurabh Saraf
Saurabh Saraf
Chief Digital Officer
Amica Insurance
Amica Insurance
Archana Lamoureux
Archana Lamoureux
Vice President - Head of Corporate Digital Solutions
Northwestern Mutual
Shashi Reddy
Shashi Reddy
Chief Digital, AI & Technology Officer
PEMCO
PEMCO
Brad Harris
Brad Harris
Senior Vice President, Head of Digital Innovation
OneGroup
OneGroup
Federico Tarling
Federico Tarling
Chief Service Officer
Assist Card
Assist Card
Troy Peterson
Troy Peterson
Vice President, Service Delivery Officer
Selective Insurance
Selective Insurance
Dr. Elizabeth Barth-Thacker
Dr. Elizabeth Barth-Thacker
Vice President, Head of Data & Analytics
American Modern Insurance Group, a Munich Re Company
American Modern Insurance Group, a Munich Re Company
Kader Sakkaria
Kader Sakkaria
Global Head of Data Strategy
Marsh
Marsh
Radha Kuchibhotla
Radha Kuchibhotla
Lead Director AI Solutions & Design
CVS Health
CVS Health
Lance Ondrej
Lance Ondrej
Chief Claims & Operational Excellence Officer
Germania Insurance
Germania Insurance
Carey Bond
Carey Bond
Head of Claims, Americas
Lloyds
Lloyds
Bill Carey
Bill Carey
Managing Director, Client Analytics, Commercial Insurance Risk Control Svcs.
Liberty Mutual Insurance
Liberty Mutual Insurance
Chris LaFleur
Chris LaFleur
Founding Growth Team
Lorikeet
Lorikeet
Mark Blake
Mark Blake
BFSI Industry Practice Lead
Stibo Systems
Stibo Systems
Ryan Collins
Ryan Collins
Growth
Lorikeet
Lorikeet
Derek Francis
Derek Francis
Global Vice President, Business Development & Alliances
Glassbox
Glassbox
Marnie Skehan
Marnie Skehan
CX AI Strategist
Vapi
Vapi
Nate Houghton
Nate Houghton
Head of Sales, America
Lorikeet
Lorikeet
Steve Dowling
Steve Dowling
Senior Director, Head of Insurance GTM, Americas
ServiceNow
ServiceNow
Maor Revah
Maor Revah
Senior Director, AI Sales
NiCE
NiCE

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