Sponsors
We have a range of commercial packages available, from speaking and thought leadership opportunities to business development opportunities through our one-to-one meetings, with your choice of delegates from this senior audience.
Simply fill in the short form at the bottom of the page and we'll get back to you with the relevant information.
CX BFSI East - 2026 Sponsors
Cignara
Website: www.cignara.com
Cignara helps banks improve customer care with governed AI voice and chat agents, plus AI Copilot for human teams. We connect policies, product knowledge, and systems of record into an enterprise knowledge graph, enabling more accurate, controllable automation than generic AI bots. Cignara completes workflows, escalates with context, and measures... Read More
Celebrus
Website: celebrus.com
For over 23 years, Celebrus has delivered data-first innovation. Borrowing from its Latin meaning of “rich in something,” Celebrus strives to provide the most abundant individual-level engagement and behavioral data technology available. In response to a desire to expand data capabilities, Celebrus was acquired by parent company, D4t4 Solutions plc,... Read More
Everpure
Website: www.everpuredata.com/
Glassbox
Website: www.glassbox.com
Glassbox is a leading AI-driven platform that captures, analyzes and optimizes user interactions across all digital channels, including web and mobile. Trusted by the world’s top enterprises in highly regulated industries, Glassbox helps organizations enhance digital experiences, improve brand loyalty and drive revenue growth. By providing 100% user session capture,... Read More
Gradient Labs
Website: gradient-labs.ai/
At Gradient Labs we are building an autonomous AI agent aiming to resolve up to 80% of customer queries (incl. using actions and account data), enabling companies to scale CX with minimal human staff. The product caters to companies that aim to offer exceptional customer support and want a guarantee... Read More
NICE Cognigy
Website: https://www.cognigy.com/
Cognigy.AI delivers next-gen customer service through solutions like Voice AI Agents, Digital Chat AI Agents, and Agent Copilot. Read More
ServiceNow
Website: www.servicenow.com
Being an employee in
today’s organizations can be hard. Employees must navigate a maze of multiple
policies and procedures, different disconnected technologies, and siloed
departments to find the answers they need. Getting simple things done can often
be a chore, leaving employees feeling stuck, frustrated and even overwhelmed.
ServiceNow’s integrated... Read More
Tata Communications
Website: https://www.tatacommunications.com/
A part of the Tata Group, Tata Communications is a global digital ecosystem enabler powering today’s fast-growing digital economy with 7000 customers inc. 300 of the Fortune 500 in 190+ countries and territories worldwide. Leading with trust we enable next generation customer experience and collaboration solutions, core and next gen... Read More
unitQ
Website: www.unitq.com/
As the leading real-time AI customer insights platform, unitQ’s AI instantly transforms customer feedback from support tickets, product analytics, social media, surveys and more into actionable insights. Drive product innovation, streamline issue resolution and elevate customer experiences — all guided by the authentic voice of your customers.AI agents gather all... Read More
2025 Sponsors
ACT
Website: acttoday.com/
ACT is a U.S.-based global leader in business process outsourcing and customer care. Our approach is founded on a winning formula that integrates Employee Experience (EX) + Customer Experience (CX) + User Experience (UX) + Digital Experience (DX) + Multi-experience (MX), for an outstanding Total Experience (TX) overall. As a... Read More
Attest
Website: www.askattest.com/
Founded in 2015 and headquartered in New York and London, Attest makes it simpler and faster for brands to carry out regular consumer research. Attest’s easy-to-launch surveys, elevated data storytelling with AI, and expert support at every step are coupled with access to 150+ million consumers in 59 countries. Read More
AWS
Website: aws.amazon.com/connect/
Since 2006, Amazon Web Services has been the world's most comprehensive cloud platform with over 240 services across 36 regions. Among these, Amazon Connect transforms contact centers by delivering first-party AI across all channels, enabling seamless customer experiences without cost constraints. Organizations implementing Amazon Connect automatically benefit from continuous AI... Read More
Celebrus
Website: celebrus.com
For over 23 years, Celebrus has delivered data-first innovation. Borrowing from its Latin meaning of “rich in something,” Celebrus strives to provide the most abundant individual-level engagement and behavioral data technology available. In response to a desire to expand data capabilities, Celebrus was acquired by parent company, D4t4 Solutions plc,... Read More
Contentsquare
Website: contentsquare.com
With your current analytics
solution you'll know who is coming to your site and where they go, but can you
understand why? With Contentsquare, the behavioural UX insight platform,
digital teams can analyse all visitor data, across any device, date range and
web page. This is all without the need... Read More
Forsta
Website: https://www.forsta.com/
Forsta powers the HX (Human Experience) Platform – a comprehensive experience and research technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), and Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. Forsta’s technology, combined... Read More
Glance
Website: www.glance.cx
At Glance, we believe that personal connection makes a world of difference. That’s why our mission is to power seamless personal support for critical moments. Providing your customers with every possible digital channel to get things done is a no-brainer, but nothing beats genuine human guidance provided at the right... Read More
Glassbox
Website: www.glassbox.com
Glassbox is a leading AI-driven platform that captures, analyzes and optimizes user interactions across all digital channels, including web and mobile. Trusted by the world’s top enterprises in highly regulated industries, Glassbox helps organizations enhance digital experiences, improve brand loyalty and drive revenue growth. By providing 100% user session capture,... Read More
Infobip
Website: https://www.infobip.com/
Infobip is a global cloud communications leader empowering financial institutions to deliver secure, personalized experiences across digital, mobile, and conversational channels. Our platform unifies SMS, RCS, Apple Messages for Business, email, voice, authentication, Conversational AI, and easily integrates with existing tech stacks for seamless workflows. We enable onboarding, identity verification,... Read More
Laivly
Website: https://laivly.com/
Laivly creates a powerful and intuitive AI orchestration layer for your contact center’s existing tech stack. No replatforming. No APIs. Just a remarkably simple, secure, and intelligent bridge to the tools, training, and workflows that drive your team’s success. Read More
Lorikeet
Website: www.lorikeetcx.ai
Lorikeet is a platform that complex and regulated businesses use to provide their customers with a universal concierge. Lorikeet does this with AI agents that work across voice, chat and email. The agents are built on a unique architecture that focuses on flexibility and the ability to take actions to... Read More
Medallia
Website: www.medallia.com
Medallia empowers financial services organizations to deliver exceptional customer and employee experiences by capturing feedback across every touchpoint in real time. From banking and insurance to wealth management, Medallia’s AI-powered platform analyzes signals from surveys, calls, digital interactions, and social media to uncover actionable insights that drive loyalty, retention, and... Read More
RingCentral
Website: www.ringcentral.com
RingCentral is a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions. RingCentral empowers healthcare organizations with conversation intelligence and unlocks rich patient, customer, employee interactions to provide insights and improved patient outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has... Read More
Regal
Website: https://www.regal.ai/
Regal is the leading AI Voice Agent Platform, helping enterprises transform the contact center with human-like, 24/7 voice interactions. Regal’s autonomous agents answer and place calls instantly, resolving support questions, qualifying leads, booking appointments, and handling transactions with near-human quality. Built for scale, Regal integrates seamlessly with existing systems while... Read More
Uniphore
Website: uniphore.com
Uniphore is The Business AI Company. We enable businesses to rapidly adopt, significantly transform and immediately unlock value through AI. Inspired by the simplicity of consumer AI and with a deep understanding of the scalability and security required for businesses – we provide a platform that allows business users to... Read More
unitQ
Website: www.unitq.com/
As the leading real-time AI customer insights platform, unitQ’s AI instantly transforms customer feedback from support tickets, product analytics, social media, surveys and more into actionable insights. Drive product innovation, streamline issue resolution and elevate customer experiences — all guided by the authentic voice of your customers.AI agents gather all... Read More
User Testing
Website: www.usertesting.com
UserTesting, a SaaS leader in experience research and insights, is fundamentally changing the way digital products and experiences are built and delivered by helping organizations get insights from customers–from concept to execution. Built on top of a world-class, on-demand sourcing engine, customers can receive fast, high quality, opt-in feedback from... Read More
ServiceNow
Website: www.servicenow.com
Being an employee in
today’s organizations can be hard. Employees must navigate a maze of multiple
policies and procedures, different disconnected technologies, and siloed
departments to find the answers they need. Getting simple things done can often
be a chore, leaving employees feeling stuck, frustrated and even overwhelmed.
ServiceNow’s integrated... Read More
TP
TP is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front... Read More
TTEC
Website: http://www.ttec.com
TTEC is a leading global customer experience technology and services company focusedon the design, implementation and delivery of transformative customer experience formany of the world's most iconic and disruptive brands. We deliver outcomebasedcustomer engagement solutions through TTEC Digital, our digital consultancy thatdesigns and builds human centric, techenabled, insightdriven customer experiencesolutions... Read More
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