CX Asia 2019 - Awards Application - Best Customer Experience Team

CX Asia 2019 - Awards Application - Best Customer Experience Team

This award recognises the group of individuals who demonstrates extraordinary commitment to delivering exceptional customer experience. In addition, service interactions, service culture, team spirit, product knowledge, and customer service best practices are taken into consideration.

  • Describe the initiative(s) taken to deliver world-class service with demonstrable improvements in customer experience
  • Demonstrate how you are ensuring consistent service quality and efficiency across all touchpoints
  • Showcase how you are innovating customer interactions with the use of technologies
  • Outline the approaches undertaken to improve frontline customer service performance
  • Share how your organisation is instilling a strong customer-focused service culture

Please note: That all fields marked with an asterisk (*) are required.