Meet the Speakers

Joseph Ramallo

Joseph Ramallo
Chief Customer Officer
Los Angeles Department of Water and Power

Los Angeles Department of Water and Power

DeAnna Hardwick

DeAnna Hardwick
Chief Customer Strategy Officer
CPS Energy

CPS Energy

Nicole Huang

Nicole Huang
SVP Customer Experience/Executive General Manager - Fleet
Virgin Voyages

Virgin Voyages

Matt Prainito

Matt Prainito
Managing Director - Airport Operations
Alaska Airlines

Alaska Airlines

Lenika Milne

Lenika Milne
Chief Marketing Officer
One80 Intermediaries

One80 Intermediaries

Sree Sreedhararaj

Sree Sreedhararaj
Chief Technology Officer
Ipsy

Ipsy

Shri Nandan

Shri Nandan
VP of AI & Customer Experience
Comcast

Comcast

Kimberly Wyman

Kimberly Wyman
Vice President Customer Care
T-Mobile

T-Mobile

TS Balaji

TS Balaji
Vice President of Digital & Customer Experience
Cox Communications

Cox Communications

Matthew Wilson

Matthew Wilson
Vice President, Customer Experience & Operations Excellence
Hotwire Communications

Hotwire Communications

Francescamaria Isoardi

Francescamaria Isoardi
Global Head of Learning
Essilorluxottica

Essilorluxottica

Sarah Baker

Sarah Baker
Senior Director of Customer Experience
TodayTix Group

TodayTix Group

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