Speakers

Take a look at our impressive expert speaker faculty for the CX Retail USA Exchange in September!

Speakers


Jeffrey Warren
Jeffrey Warren
Vice President, Selling and Customer Experience
Macy's
Macy's
Victoria Santoriello
Victoria Santoriello
Vice President Global Customer Experience and Product Strategy
Kate Spade New York
Kate Spade New York
Yogi Narine
Yogi Narine
Senior Vice President Customer Care Operations
1-800-FLOWERS.COM
1-800-FLOWERS.COM
Jennifer Ferrando
Jennifer Ferrando
Senior Vice President, Global Retail Operations
MillerKnoll
MillerKnoll
Celeste Risimini-Johnson
Celeste Risimini-Johnson
Chief Merchandise & Operations Officer
Barnes & Noble College
Barnes & Noble College
Maurice Edwards
Maurice Edwards
Executive Vice President of Operations
Gardner-White Furniture and Mattress
Gardner-White Furniture and Mattress
Angie Rieger
Angie Rieger
Chief Transformation Officer
Lands'​ End
Lands'​ End
Shannon Flanagan
Shannon Flanagan
Founder
Retail Women In Tech
Retail Women In Tech
Jillian Villalobos
Jillian Villalobos
CXO / CCO Head of Consumer Experience
Samsung Electronics America Inc.
Samsung Electronics America Inc.
Bree Richmond
Bree Richmond
Vice President, Retail
Good American
Good American
Neha Kovach
Neha Kovach
Global Head - Omni channel CRM , CX, Clienteling & Data Insights
David Yurman
David Yurman
Ashley Jacobs
Ashley Jacobs
Vice President Retail
Kendra Scott
Kendra Scott
Mark Krebs
Mark Krebs
VP Global Sales
Celebrus
Celebrus
Tim Wittbrod
Tim Wittbrod
Director of Contact Center Specialists
8x8
8x8
Orsi Jojart
Orsi Jojart
Senior Director CRM and Lifecycle Personalization Strategy
Macy's
Macy's