2026 Speaker Faculty

The 2026 speaker line up has been revealed, and we are excited to announce the following expert retail leaders as speakers who will be sharing their extensive and varied experiences at the event this September.

It's not too late to get involved - if you would like to join these distinguished peers in the 2026 edition of the Exchange, reach out to enquire@iqpc.co.uk.

2026 Chair


Bill Staikos
Bill Staikos
Chief Customer Officer
Be Customer Led

2026 Speakers:


Stuart Slomberg
Stuart Slomberg
Chief Retail Officer
Road Runner Sports
Road Runner Sports
Stijn Bannier
Stijn Bannier
Global Digital Product Director - Ecosystem
Adidas
Adidas
William Boggess
William Boggess
Vice President of Strategy, Innovation & Customer Experience
Hibbett
Hibbett
Aurelia Pollet
Aurelia Pollet
Vice President of Customer Experience
CarParts.com
CarParts.com
Debra Sell
Debra Sell
Vice President of Store Experience
Meijer, Inc.
Meijer, Inc.
Ryan Smith
Ryan Smith
Vice President of Guest Experience & Operations
Ashley Furniture
Ashley Furniture
Khurram Noor
Khurram Noor
Vice President of Customer Facing Systems
Avolta
Avolta
Megan Murray
Megan Murray
Vice President, Events and In-Store Experience
Ulta Beauty
Ulta Beauty
Girish Joshi
Girish Joshi
Executive Director - E-commerce
LG Electronics
LG Electronics
Zach Greco
Zach Greco
Sr. Director. Customer Experience
Floor & Decor
Floor & Decor
Lisa Feig
Lisa Feig
Director of Customer Experience
Miller Knoll
Miller Knoll
Laura Prideaux
Laura Prideaux
Director, Retail Performance
David Yurman
David Yurman
Marco Carrucciu
Marco Carrucciu
Vice President Marketing
TradeStation
TradeStation
Shannon Flanagan
Shannon Flanagan
Founder
Retail Women In Tech
Retail Women In Tech

2025 Speakers


Jeffrey Warren
Jeffrey Warren
Vice President, Selling and Customer Experience
Macy's
Macy's
Victoria Santoriello
Victoria Santoriello
Vice President Global Customer Experience and Product Strategy
Kate Spade New York
Kate Spade New York
Jennifer Ferrando
Jennifer Ferrando
Senior Vice President, Global Retail Operations
MillerKnoll
MillerKnoll
Celeste Risimini-Johnson
Celeste Risimini-Johnson
Chief Merchandise & Operations Officer
Barnes & Noble College
Barnes & Noble College
Maurice Edwards
Maurice Edwards
Executive Vice President of Operations
Gardner-White Furniture and Mattress
Gardner-White Furniture and Mattress
Shannon Flanagan
Shannon Flanagan
Founder
Retail Women In Tech
Retail Women In Tech
Bree Richmond
Bree Richmond
Vice President, Retail
Good American
Good American
Ashley Jacobs
Ashley Jacobs
Vice President Retail
Kendra Scott
Kendra Scott
Orsi Jojart
Orsi Jojart
Senior Director CRM and Lifecycle Personalization Strategy
Macy's
Macy's
Caroline Villamar
Caroline Villamar
Senior Manager, Customer Experience
John Varvatos
John Varvatos
Melanie Huang
Melanie Huang
UX Ecommerce Manager
Princess Polly
Princess Polly
Gil Bar-Lev
Gil Bar-Lev
Chief Executive Officer
HomeRoots
HomeRoots
Neha Kovach
Neha Kovach
Global Head - Omni channel CRM , CX, Clienteling & Data Insights
David Yurman
David Yurman
Angela Rieger
Angela Rieger
Chief Transformation Officer
Lands' End
Lands' End