2026 Speaker Faculty

The 2026 speaker line up has been revealed, and we are excited to announce the following expert retail leaders as speakers who will be sharing their extensive and varied experiences at the event this September.

It's not too late to get involved - if you would like to join these distinguished peers in the 2026 edition of the Exchange, reach out to enquire@iqpc.co.uk.

2026 Chair


Bill Staikos
Bill Staikos
Chief Customer Officer
Be Customer Led

2026 Speakers:


Stuart Slomberg
Stuart Slomberg
Chief Retail Officer
Road Runner Sports
Road Runner Sports
Stijn Bannier
Stijn Bannier
Global Digital Product Director - Ecosystem
Adidas
Adidas
William Boggess
William Boggess
Vice President of Strategy, Innovation & Customer Experience
Hibbett
Hibbett
Aurelia Pollet
Aurelia Pollet
Vice President of Customer Experience
CarParts.com
CarParts.com
Anu Madhusudan
Anu Madhusudan
Vice President, Marketing Transformation
Target
Target
Debra Sell
Debra Sell
Vice President of Store Experience
Meijer, Inc.
Meijer, Inc.
Ryan Smith
Ryan Smith
Vice President of Guest Experience & Operations
Ashley Furniture
Ashley Furniture
Khurram Noor
Khurram Noor
Vice President of Customer Facing Systems
Avolta
Avolta
Megan Murray
Megan Murray
Vice President, Events and In-Store Experience
Ulta Beauty
Ulta Beauty
Girish Joshi
Girish Joshi
Executive Director - E-commerce
LG Electronics
LG Electronics
Allegra Pedretti
Allegra Pedretti
Executive Director, Customer Experience Measurement
CVS Health
CVS Health
Melissa Dusendang
Melissa Dusendang
Head of Customer Experience
Shefit
Shefit
Suri Mishra
Suri Mishra
Group Director of Omnichannel Insights & AI Acceleration
Walmart
Walmart
Sravan Vadigepalli
Sravan Vadigepalli
Senior Director - AI Product Strategy, Platform & Partnerships
Lowe's
Lowe's
Sharat Dwibhasi
Sharat Dwibhasi
Associate Director of AI, Growth & Commerce Strategy
Chewy
Chewy
Deepak Maheshwari
Deepak Maheshwari
Senior Director of Engineering - Customer, Marketing & Loyalty Technology
Macy's
Macy's
Zach Greco
Zach Greco
Senior Director of Customer Experience
Floor & Decor
Floor & Decor
Lisa Feig
Lisa Feig
Director of Customer Experience
Miller Knoll
Miller Knoll
Laura Prideaux
Laura Prideaux
Director, Retail Performance
David Yurman
David Yurman
Njeri Gachago
Njeri Gachago
Director of Store Operations Strategic Initiatives
The Home Depot
The Home Depot
Marco Carrucciu
Marco Carrucciu
Vice President Marketing
TradeStation
TradeStation
Shannon Flanagan
Shannon Flanagan
Founder
Retail Women In Tech
Retail Women In Tech
Zack Hamilton
Zack Hamilton
CX Thought Leader & Author
Author of the Experience Performance System™
Hemanth Kumar
Hemanth Kumar
SVP - Intelligent Retail & CPG platforms
JK Tech
JK Tech