Megan Murray

Megan Murray

Vice President, Events and In-Store Experience Ulta Beauty
Megan Murray

Agenda Day 2

3:40 PM Panel Discussion: Stand Out or Lose Out - Driving Loyalty Through Differentiated Experiences in Physical Retail

In a world where digital convenience is the norm, physical retail must do more than simply exist - it must stand out.

From innovative in-store experiences that spark curiosity and engagement, to simple but powerful improvements that remove friction, this session 

explores how retailers can create differentiated, experience-led journeys that not only drive footfall, but build lasting customer loyalty.

• Thinking outside of the box: creating new and unique in-store experiences that drive footfall and memorability

• Uncovering more simple differentiations, such as reduced queues and smarter checkouts, that reduce friction and lift for customers

• Translating exceptional in-store experiences across other channels to maximize impact and marketing budget

Check out the incredible speaker line-up to see who will be joining Megan.

Download The Latest Agenda