NORTH AMERICA'S PREMIER INVITATION-ONLY EVENT FOR SENIOR EXPERIENCE LEADERS IN HEALTHCARE

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Jamie Hall

Co-Founder & Chief Technology Officer Lorikeet

Day 1

11:35 AM Panel Discussion | Unlocking Technology’s True Value in Human Experiences with Robust Roadmaps and Proven ROI

With a cost-constrained environment, every technology investment must deliver measurable value. For PX leaders, that means proving ROI, building a clear roadmap for digital transformation and ensuring innovations in AI truly enhance the human side of care.

In this panel, experts will discuss how leading organizations are connecting data, storytelling and strategy to demonstrate both financial return and human impact from technology.

How can organizations best measure and communicate technology’s impact on financial and experience outcomes?
What does a clear, scalable roadmap for sustainable digital transformation look like in practice?
How has technology freed up capacity and resources to reinvest in relationships and the human experience?

12:05 PM Presentation | What Building Google Brain’s LLMs Taught Me About Delivering Safe And Exceptional Patient Experiences With AI

Lorikeet exists because patients deserve better support. Its platform allows businesses with complex needs to scale exceptional and safe customer experience. Every patient should expect 24/7 support through the channel of their choice, and companies should be able to resolve their issues, not just tell them what to do.

Jamie Hall, Co-Founder and CTO, helped to build some of the earliest LLMs at Google Brain. He knew that the mainstream AI technologies were not fit for purpose for complex, regulated environments like healthcare. At Lorikeet, he’s developed a unique architecture specifically designed to help deliver high quality patient experiences, without overstepping clinical bounds. Hear from Jamie’s battle-tested learnings and his advice for what CEOs and CTOs alike should be thinking about when it comes to AI in healthcare.

Check out the incredible speaker line-up to see who will be joining Jamie.

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