Welcome to the annual CX Heathcare West Exchange for leading experience professionals. Expect nothing less than CX innovation, digitization and enhanced experiences reaching new heights as leaders aim for the stars to test the boundaries of innovation.  

In the face of the looming recession and the aftermath of the pandemic, are you the CX leader leading the march towards placing patients and employees at the heart of the organization and guaranteeing value across your business from board room to contact center?

Don’t miss this annual Exchange, where we seek to define a new era of Customer Excellence and explore how to bridge the gap between experience as it stands today and the CX utopia of tomorrow. We look forward to welcoming you in June.


Request your invitation today for the chance to join the greatest experienced minds in healthcare and redefine your CX strategy.

Secure Your Place at the Exchange

To ensure the CX Healthcare Exchange offers the highest degree of relevancy for attendees, only senior professionals responsible for Experience within their organisation are invited.

OUR 2024 SPEAKERS INCLUDE:

 CHAMPIONING EXPERIENCE, DISTRIBUTION, AND EMPATHY TO CREATE EXCEPTIONAL EXPERIENCES

The CX Healthcare Exchange expert speaker faculty features a collection of inspiring leaders - top healthcare providers and payers. During this unparalleled and immersive two-day experience, attendees will hear personal perspectives and practical solutions to unlock business value and transform customer engagements.

Explore the full speaker panel and the presentations in the agenda below.

<< Check out the highlights from the 2023 East Coast event

Interested in attending this year's event? Click the button below to avoid missing out.

A FIVE STAR EVENT!

WHAT MAKES THE CX HEALTHCARE EXCHANGE UNIQUE?

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Our audience is made up of 70 hand-picked
experience leaders, who are all in the same
improvement mindset as you, you’ll get the
opportunity to safely meet everyone at this
intimate forum by the time you leave

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Take part in Panel Discussions,
Roundtables, Think Tanks and One-to-One Networking sessions, allowing you to dig deep into the topics that matter to you most,
and evaluate services and solutions to
overcome your biggest experience challenges

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Four months of in-depth research plus the very
best brands on the speaker panel ensure your mind will be truly stretched

Contact Us

If you are interested in attending the CX Healthcare Exchange USA 2024, please contact info@exchangeevents.co.uk.

Get involved with the latest discussions around customer experience and receive updates about the Exchange by following us across our social media channels.