The CCW Asia Excellence Awards honour, recognise and promote individuals and teams who have made a commitment to driving superior contact centre performance and customer excellence. The Awards are dedicated to recognising world-class thinking, creativity and execution across the full spectrum of contact centre functions.
The Awards are judged by a panel of independent and esteemed contact centre leaders across Asia with vast experience in the industry. Winners will receive the recognition for leadership, vision, innovation and strategic accomplishments within the industry.
Entries are scored using pre-determined criteria, with written entries being assessed to provide shortlisted finalists. Winners from each category are identified based on the highest scores.
The scores will be awarded based on two parts:
WHO CAN ENTER?
The CCW Asia Excellence Awards 2020 is open to all contact centre initiatives, campaigns or programs which demonstrate results from the period of June 2018 to November 2019. Initiatives or strategies developed and implemented prior to this period are also eligible, provided the results and impact measured during the past year.
To enter the award, click on below categories to submit your entry online:
Should you have any questions, email us at firstname.lastname@example.org.