THE LONGEST RUNNING & LEADING EVENT FOR CX PROFESSIONALS IN AUSTRALIA & NEW ZEALAND

Redesign to Align with the New Business Priorities Post Pandemic

18 – 20 May 2021 | Doltone House Hyde Park, Sydney & Virtual 

2021 Speakers


Amanda Behre
Amanda Behre
Head of Marketing
Gumtree
Tighe Wall
Tighe Wall
Chief Digital Officer
Contact Energy
Todd Stevenson
Todd Stevenson
Chief Customer Officer
Colonial First State Super
Jean-Luc Ambrosi
Jean-Luc Ambrosi
Executive General Manager Marketing and Digital
TelstraSuper
Andrew Davis
Andrew Davis
General Manager Strategy and Commercial
Jemena
Michael Dart
Michael Dart
Executive General Manager – Customer
Energy QLD
Louise Lysaght
Louise Lysaght
Head of Customer Experience
HotDoc
Yvette Mihelic
Yvette Mihelic
Director Customer Experience
John Holland Group
Joel Goodsir
Joel Goodsir
Head of Marketing
Inspiration Paints
Shannon McKay
Shannon McKay
Head of Customer Engagement
Zurich Financial
Andrew Kerr
Andrew Kerr
Head of Policy, Regulation and Markets
Powerco
Michelle Yanez-Olivares
Michelle Yanez-Olivares
Head of Customer Experience
Accent Group
Mark Young
Mark Young
Senior Manager Student Recruitment and CX
LaTrobe University
Belinda Dagleishe
Voice of Customer Lead
City of Casey
Sandeep Khera
Sandeep Khera
Former General Manager Global Service Delivery
Commonwealth Bank
Sommer Moore
Sommer Moore
Customer Experience Specialist
Boehringer Ingelheim
Steve Hoffman
Steve Hoffman
Customer Experience Lead
Bunnings
Sasha Lord
Sasha Lord
Manager of Citizen Connect
Manningham Council
Donna Price
Donna Price
General Manager People and Culture
Melbourne Cricket Club
Quinn Chow
Quinn Chow
Director, Aurecon Experience
Aurecon
Brad Meehan
Brad Meehan
Managing Director
Strativity Group Australia
Nicholas Kontopoulos
Nicholas Kontopoulos
Regional Head of APAC DX Commercial Marketing
Adobe