Meet Our Expert CX Leaders

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Why You Need to Attend CEM 2019?

50+ SPEAKERS FROM ALL INDUSTRIES

enabling you to benchmark against the trail blazers

3 INTERACTIVE PRACTICAL WORKSHOPS

your opportunity to learn 1 on 1 from industry leading CX expers.

OVER 40 CASE STUDIES

hear real life examples of how the market is redefining their customer experience.

12 YEARS OF LEADERSHIP IN CX

because we’re the best!

8 NEW STREAMS BY JOB FUNCTION AND INDUSTRY

making your conference agenda relevant and personalized for you.

NETWORK WITH CX LEADERS

expand your professional and personal circles by interacting with likeminded CX professionals.

BIGEST RANGE OF ORGANISATIONS-FROM SMALL TO LARGE ENTERPRISE

to understand successful approaches take at different ends of the spectrum.

See what our past attendees thought!

Who Will You Network With?

Heads/Directors/Managers/Professionals in:

  •  Customer Experience
  •  User Experience
  •  Customer Analytics
  •  Contact Centre
  •  Customer Operations
  •  Customer Relations
  •  Customer Support and Care
  •  Customer Experience Technology
  •  Customer Service
  •  Service Delivery
  •  Innovation & Technology
  •  Digital Channels

From the following industries:

  •  Finance, Banking, Insurance,
  •  Superannuation
  •  Federal and Local Government
  •  Energy Retailers
  •  Telecommunications
  •  Gambling Industry
  •  Transport
  •  Airlines and Hotel Groups
  •  Retail
  •  Mortgage Lenders & Brokers
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