THE LONGEST RUNNING & LEADING EVENT FOR CX PROFESSIONALS IN AUSTRALIA & NEW ZEALAND

Redesign to Align with the New Business Priorities Post Pandemic

18 – 20 May 2021 | Doltone House Jones Bay Wharf, Sydney & Virtual 

Customer Experience Management 2021 Event Guide


Learn from over 25+ speakers at the 14th Annual Customer Experience Management Disrupt, happening in Sydney or virtually on 18-20 May 2021. 

Case studies include: 

  • Bringing Your Brand Personality to Life: How Bunnings Connected with Customers Through Community Engagement and New Brand Offerings, Bunnings
  • Staff Empowerment through Effective Leadership: Making Your Brand Name Synonymous through Positive Employee Experiences, Blooms the Chemist
  • Strategy Design at Inspiration Paints: Determining Where Technology and Customer Experience Meet in Your Overall Brand Journey, Inspiration Paints
  • Balancing Personalisation with Transformation: Maintaining Brand USP at TelstraSuper to Drive Retention, TelstraSuper
And many more! Download a copy of the full event guide to learn more! 

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