THE LONGEST RUNNING & LEADING EVENT FOR CX PROFESSIONALS IN AUSTRALIA & NEW ZEALAND
Redesign to Align with the New Business Priorities Post Pandemic
18 – 20 May 2021
| Doltone House Hyde Park, Sydney & Virtual
Customer Experience Management 2021 Event Guide
Learn from over 25+ speakers at the 14th Annual Customer Experience Management Disrupt, happening in Sydney or virtually on 18-20 May 2021.
Case studies include:
- Bringing Your Brand Personality to Life: How Bunnings Connected with Customers Through Community Engagement and New Brand Offerings, Bunnings
- Staff Empowerment through Effective Leadership: Making Your Brand Name Synonymous through Positive Employee Experiences, Blooms the Chemist
- Strategy Design at Inspiration Paints: Determining Where Technology and Customer Experience Meet in Your Overall Brand Journey, Inspiration Paints
- Balancing Personalisation with Transformation: Maintaining Brand USP at TelstraSuper to Drive Retention, TelstraSuper
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