As AI agents begin to shop, search, and make decisions on behalf of consumers, brands face a fundamental shift. After all, how do you control the customer experience when you’re no longer in control?
Is this a threat to the customer journey – or the start of a new opportunity?
• Building an understanding of agentic commerce across teams to prepare your organisation for a shift in search and shopping
• How is AI changing search results? How do retailers influence these agents whilst protecting their brand?
• Evolving SEO into GEO by optimising brand and product data for AI and search engine discovery