Your 2026 Expert Speakers

The 2026 speaker line up has been revealed, and we are excited to announce the following expert retail leaders as speakers who will be sharing their extensive and varied experiences at the event this July.


Chair: Paul Sims
Chair: Paul Sims
Advisor
Equal Experts
Equal Experts
Deborah Honig
Deborah Honig
Former Chief Customer Officer
Samsung UK & Ireland
Samsung UK & Ireland
Andrew Webb
Andrew Webb
Chief Digital Officer
Screwfix
Screwfix
Stuart Trevor
Stuart Trevor
Founder, ex-CEO
AllSaints
AllSaints
Matt Walburn
Matt Walburn
Customer Executive Director of Marketing and E-Commerce
A.S. Watson UK Superdrug Savers
A.S. Watson UK Superdrug Savers
Richard Lim
Richard Lim
Chief Executive & Founder
Retail Economics
Retail Economics
Linda Cereda
Linda Cereda
Ex - Global Vice President of Marketing Data | Advisor
Nike
Nike
Lewis Day
Lewis Day
Customer Strategy & Value Proposition Director
Currys Plc.
Currys Plc.
Hariss Amin
Hariss Amin
Global Lead of CX & AI Product Management - eCommerce
Hunter Douglas
Hunter Douglas
Natalie Dunn
Natalie Dunn
Director of Customer Experience
Sainsbury's
Sainsbury's
Mazhar Butt
Mazhar Butt
Group Director of Guest Experience
The Bicester Collection
The Bicester Collection
Elisabeth Fennell-Connell
Elisabeth Fennell-Connell
Director of Customer Service & Customer Experience
Moonpig.com
Moonpig.com
Samuel Jackman
Samuel Jackman
Head of Customer Experience
Hammonds Furniture
Hammonds Furniture
James McGhee
James McGhee
Operations Director
Footasylum
Footasylum
Louise Seston
Louise Seston
Head of Marketing, Healthcare
Boots
Boots
Julia Bischof
Julia Bischof
Retail Director EMEA
Ex - Le Creuset
Ex - Le Creuset
Adrian Evans
Adrian Evans
Head of Digital Product Customer Commerce
B&Q Plc
B&Q Plc
Maria Madonna
Maria Madonna
Global Manager Customer Experience
AllSaints
AllSaints