Your 2026 Expert Speakers

The 2026 speaker line up has been revealed, and we are excited to announce the following expert retail leaders as speakers who will be sharing their extensive and varied experiences at the event this July.


Chair: Paul Sims
Chair: Paul Sims
Consultant
Equal Experts
Equal Experts
Deborah Honig
Deborah Honig
Former Chief Customer Officer
Samsung UK & Ireland
Samsung UK & Ireland
Andrew Webb
Andrew Webb
Chief Digital Officer
Screwfix
Screwfix
Stuart Trevor
Stuart Trevor
Founder, ex-CEO
AllSaints
AllSaints
Linda Cereda
Linda Cereda
Global Vice President - Marketing Data
Nike
Nike
Chris Other
Chris Other
Customer, Marketing & eCommerce Director
Toolstation
Toolstation
Ross Beaumont
Ross Beaumont
Product and Technology Director
Selfridges
Selfridges
Lewis Day
Lewis Day
Customer Strategy & Value Proposition Director
Currys Plc.
Currys Plc.
Meriel Neighbour
Meriel Neighbour
Global Transformation Director
River Island Clothing
River Island Clothing
Hariss Amin
Hariss Amin
Global Lead of CX & AI Product Management - eCommerce
Hunter Douglas
Hunter Douglas
Mazhar Butt
Mazhar Butt
Group Director of Guest Experience
The Bicester Collection
The Bicester Collection
Julia Bischof
Julia Bischof
Retail Director EMEA
Le Creuset
Le Creuset
Elisabeth Fennell-Connell
Elisabeth Fennell-Connell
Director of Customer Service & Customer Experience
Moonpig.com
Moonpig.com
Jonathan Beirne
Jonathan Beirne
Customer & Operations Director
musicMagpie
musicMagpie
Adrian Evans
Adrian Evans
Head of Digital Product Customer Commerce
B&Q Plc
B&Q Plc
Samuel Jackman
Samuel Jackman
Head of Customer Experience
Hammonds Furniture
Hammonds Furniture
Maria Madonna
Maria Madonna
Global Manager Customer Experience
AllSaints
AllSaints

In Partnership With:

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