Sponsorship Opportunities

Partner with the CX Retail Exchange

Sponsorship is the most effective solution to share your company’s unique solutions to senior CX professionals from across the retail sector in the UK.

CX Retail Exchange UK brings together senior CX, customer service and digital leaders from major UK retailers. Our unique pre-qualification process ensures the delegates you meet with are carefully selected based on their direct challenges and investment priorities.

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Partnership Opportunities | CX Retail Exchange UK

No matter your business priority, one of our tailored sponsorship packages will meet your needs

Thought-Leadership Opportunities

Position your brand at the forefront of CX innovation and strategic thinking. These high-impact speaking opportunities allow you to showcase your expertise, spark meaningful dialogue, and directly engage with senior banking, financial services and insurance executives.

Whether you're delivering a powerful keynote on the main stage or leading a focused Think Tank discussion on a trending topic, you'll be shaping the conversation and offering real solutions to real challenges. These sessions are ideal for brands looking to build credibility, influence, and lasting connections.

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Exclusive Hosted Experiences

Create unforgettable moments that connect your brand with budget-holding CX leaders in high-impact settings. Whether it’s a sophisticated breakfast briefing, a stylish drinks reception, or an intimate VIP dinner, these hosted experiences offer premium opportunities to engage with elite leaders.

From setting the tone of the day with thought leadership over breakfast, to winding down with cocktails and conversation, or impressing a select few with a private dining experience—each touchpoint is designed to elevate your brand presence and foster deeper relationships.

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1:1 Prescheduled Business Meetings

The 30 minute pre-qualified one-on-one business meetings with leading senior CX executives are the most unique part of the Exchange. When registering, you will identify clients you wish to meet, so we can match your company with the data executives who will fit your business goals.

Meetings are fully pre-qualified, following an in-depth pre-event process of delegate profiling to ensure mutual interest and spending intent with our guaranteed C-Suite, SVP and Director-Level budget holders.

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Who Attends?

The CX Retail Exchange UK features leading Customer Experience, Customer Service, and Digital leaders from across the industry's leading brands.

This is your opportunity to network with fellow trailblazers in the CX space, becoming a part of this unique, invite-only community of experts and hearing what's new and what's next for customer-driven teams in 2026 and beyond.

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