Pier Patergnani

UK GMI Lead Elevenlabs

Agenda Day 2

12:00 PM SPONSOR PRESENTATION: Voice AI as Your Next Brand Layer

Most companies are asking where to deploy voice AI. That's the wrong question.

The question isn't where voice fits - it's what changes when every customer interaction can be powered by the same voice, the same context, and the same intelligence.

The companies pulling ahead won't build separate voice experiences for marketing, commerce, customer support, and operations. They'll build a single voice layer that every team can extend, creating one continuous customer journey instead of disconnected interactions.

This session explores what that shift looks like in practice - and why the next competitive advantage won't come from having more AI, but from making every interaction feel like it's coming from the same brand.

Check out the incredible speaker line-up to see who will be joining Pier.

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