CX Exchange Healthcare 2025 | Speakers

See our expert speaker faculty for the CX Healthcare USA East Exchange.

2025 Expert Speakers

David Weisman
Chief Experience Officer
NYC Health + Hospitals

Alex Greengold
Senior Vice President & Chief Consumer Experience Officer
Memorial Hermann Health System

Judy Parker
Chief Executive Officer
Encompass Health

Joan Cox
CXO
Lifebridge Health

Arthur Gianelli
President and Chief Transformation Officer
One Brooklyn Health

Crystal Broj
Chief Digital Transformation Officer
Medical University of South Carolina

Lisa Griffin
Chief Consumer Officer
University Hospitals

Chip Malloy
Vice President Operations
Brown Health Medical Group Primary Care

Tannasia Gonzalez
Deputy Chief Quality Officer
Jewish Board of Family and Children’s Health

Michael A Pizzano
Senior Vice President
Kindred

Toi Harris
Senior Vice President, Chief, Health Access & Engagement
Memorial Hermann Health System

Timothy Rauschenbach
Vice President of Patient Engagement
Millennium Physicain Group

Antonette Mentor
Associate Vice President /Executive Director
Montefiore Medical Center

Sarah Schenck
Executive Director
ChristianaCare

Matt Gitzinger
Executive Director, Population Management
Unc Health

Jamie Kim
Vice President of Pharmacy Services
Legacy Community Health

Martha Buckley
System Vice President of Primary and Ambulatory Care
OhioHealth

Carmen Kestranek
Senior Director for Safety
Cleveland Clinic

Krysta Kishbaugh
Senior Director, Practice & Patient Care Improvement
Orlando Health

Edison Bond Jr.
Chief Patient Experience Officer
Episcopal Health Services, Inc.

Jamie Hall
Co-Founder & Chief Technology Officer
Lorikeet

Alex Brown
Strategic Alliance - Healthcare Director
Poly AI

Sunil Menon
Sr. Business Development Specialist for Customer Experience Engagement (CXE).
AWS

John Poli
Industry Principal - Healthcare
RingCentral

Mack Greene
SVP Solutions Engineering
Intelepeer

Experience has never held a more pivotal role in healthcare. Positive patient, customer and employee experiences can have a monumental impact on the reputation, revenue growth and loyalty of a brand. Most importantly, positive experiences equate to better care, and better health outcomes, for everyone.

Our expert speaker faculty features a collection of inspiring experience leaders from top healthcare providers and payers. During this unparalleled and immersive two-day experience, attendees will hear personal perspectives and practical solutions to unlock business value and transform patient, customer & employee engagements.

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