CX Healthcare Exchange | Speakers

CX Healthcare East Exchange 2026 expert speaker faculty.

Tina Bennett
Tina Bennett
Chief Experience Officer
Yale New Haven Health
Yale New Haven Health
Nicole Cable
Nicole Cable
Chief People and Experience Officer
C3 Health
C3 Health
Jennifer Carron
Jennifer Carron
PFAC Co-Chair
Missouri Hospital Association
Missouri Hospital Association
Bindu Chanagala
Bindu Chanagala
VP Performance Insights, Data Analytics for the Population Health Services Org
CommonSpirit Health
CommonSpirit Health
Betsy Hail
Betsy Hail
Chief Operating Officer
Neighborcare Health
Neighborcare Health
Chris LaFleur
Chris LaFleur
Founding US Growth Team Member
Lorikeet
Lorikeet
Olive Minor
Olive Minor
Senior User Experience Researcher
Anthro-Tech
Anthro-Tech
Hannah Murphy
Hannah Murphy
Executive Director, Patient Experience
Providence
Providence
Timothy Rauschenbach
Timothy Rauschenbach
Vice President of Patient Engagement
Millennium Physicain Group
Millennium Physicain Group
Kristy Schmidt
Kristy Schmidt
SVP and Chief Experience Officer
Onvida Health
Onvida Health
Shella Southern
Shella Southern
Chief Patient Experience Officer
Ou Health
Ou Health
Dale Sturgill
Dale Sturgill
VP of Contact Center Strategy
Memorial Hermann Health System
Memorial Hermann Health System
Abraham Gage
Abraham Gage
SVP, Chief Strategy Officer
UofL Health
UofL Health
Steve Chambers
Steve Chambers
System VP, Enterprise Contact Center
Sutter Health
Sutter Health
GK Pitchumani
GK Pitchumani
Chief Information Officer
CareMore Health
CareMore Health
Daimon Caulk
Daimon Caulk
VP of Experience and Creative Director
Mediabarn
Mediabarn
Keith Deaven
Keith Deaven
CEO and Co-Founder
Mediabarn
Mediabarn
Steve Smith
Steve Smith
Assistant Vice President of Enterprise Contact Center & Acces
Inova Health System
Inova Health System
Harry Folloder
Harry Folloder
Chief Commercial Officer
Krisp
Krisp
Andro Herrera-Mendoza
Andro Herrera-Mendoza
Senior Vice President - Chief Innovation Officer
PAM Health
PAM Health
Rachel Hitt
Rachel Hitt
Chief, Division of Breast Imaging
Tufts Medical Center
Tufts Medical Center

Experience has never held a more pivotal role in healthcare. Positive patient, customer and employee experiences can have a monumental impact on the reputation, revenue growth and loyalty of a brand. Most importantly, positive experiences equate to better care, and better health outcomes, for everyone.

Our expert speaker faculty features a collection of inspiring experience leaders from top healthcare providers and payers. During this unparalleled and immersive two-day experience, attendees will hear personal perspectives and practical solutions to unlock business value and transform patient, customer & employee engagements.