Steve Chambers

System VP, Enterprise Contact Center Sutter Health

Steve Chambers serves as System Vice President of Enterprise Contact Center at Sutter Health, where he provides strategic leadership for enterprise access, virtual service delivery, and contact center operations across the organization. In this role, he oversees a 24/7 operation supporting patients, consumers, physicians, employees, applicants, vendors, and business partners, with a focus on improving access, creating a more consistent experience, and advancing the future of healthcare contact center services.

With 25 years of contact center experience, Steve Chambers has led work spanning patient access, operational performance, process improvement, technology enablement, project management, and business development. Before serving as System Vice President, he was Senior Director of Operations for Patient Access Solutions. His career has included leadership roles across the satellite, telecommunications, pharmacy, and healthcare industries, giving him a broad perspective on how people, process, data, and technology can come together to improve service, efficiency, and experience.

Steve Chambers is also an associate instructor at the University of Utah and a member of the Salt Lake County Board of Health. He earned his bachelor's degree in Business from Utah State University and an MBA with an emphasis in Technology Management from Walden University in Minneapolis. Outside of work, Steve enjoys spending time with his family, outdoor sports, and movies.