Past Attendees Say It Best
Wondering what's in store?
The best way to understand the value of the CX Healthcare Exchange East is to hear from those who've experienced it firsthand.
Explore testimonials from past attendees and discover what makes this event a must-attend gathering for healthcare customer experience leaders.
Want to learn more? Download the 2025 Post Event Report for key takeaways, attendee feedback, and highlights from the event.
What Past Attendees Have to Say
Kaiser Permanente
"The CX Healthcare Exchange was a really valuable event. The combination of senior-level peer networking, thought-provoking discussions, and focused one-on-one conversations created an environment where meaningful ideas quickly turned into real, actionable opportunities. I left with fresh perspectives on patient experience, digital innovation, and organizational transformation, along with a network of healthcare leaders facing many of the same challenges and opportunities. I would highly recommend the event to anyone responsible for shaping the future of healthcare experiences."
Susan Pearce, Secretary, NSW Health
“This event gives us all an opportunity to learn from each other, to network and to build new connections. Our whole health system right across the country works on all of those shared learnings.”
Memorial Hermann Health System
"This exchange was a refreshing change from the normal conference. The smaller group and intimate nature of the exchange allowed me to build connections with colleagues that I have already put into use. The structure of the vendor meetings was the best use of my time, specifically the ability to review their solutions prior to the exchange."
DaVita
"The intimate setting of this conference allowed for true idea sharing and generation with my peers at other organizations. I left with more connections and energy for leading change at my organization. It was a well organized and beneficial event!"
Bright Horizons
"The Exchange was a great place to network with other customer experience executives. It was helpful to hear their areas of focus and support one another with ideas to push past challenges."
Dana-Farber Cancer Institute
"I had a great time at the CX Healthcare Exchange! I found the speakers engaging. The networking valuable, and the hosts to be helpful and supportive. I would recommend this event to other CX Healthcare leaders and would look to return in the future!"
Hear From a Past Attendee
Hear from a Past Speaker
Watch as past attendees share what made the CX Healthcare Exchange East a valuable investment of their time.
Ready to Experience It for Yourself?
Join senior healthcare CX leaders for exclusive peer-to-peer networking, expert insights, and meaningful business meetings.
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Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com
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