Igniting Customer-Centric Strategies that Drive Business Growth

We live in the world of Customers, where they hold more power than before. With information right at the customers’ fingertips, enterprises and brands need to do more to stand out amongst competition – and traditional CX strategies just do not make the cut.

Customer and Marketing leaders alike are faced with pressures from all facets of the business. On top of understanding evolving customer expectations, they also need to explore leveraging data-driven decision-making strategies, building brand advocacy and creating micro-moments to influence purchasing power.

Chief Customer & Marketing Leaders is the premier event for Customer & Marketing leaders in Asia to pave the way, collaborate, share insights, and ignite customer-centric strategies that drive business growth.

Dive into the event! Download the agenda to explore key themes, a quick overview of the schedule, and all the planned sessions.