Ethos Integrated Solutions LLC is the leading provider in delivering service excellence in customer experience measurement across the Middle East, offering a range of Customer Experience Improvement Solutions including CX feedback , CX training  and consultancy solutions. Based on our breadth of knowledge of the industry, we have developed a unique combination of software (Mapovate , HappyTRAQ) to help clients understand exactly how their business is performing through the eyes of both customers and employees. With a history dating back to 1995, we have achieved several milestones; particularly in assisting our clients achieve tangible improvements to their business and becoming exclusive partners for The International Customer Experience Institute (ICXI) in APAC , and we are proud to launch the ICXS2019 ( International Customer Experience Standard ).