ActiveOps is a leading provider of digital operations management solutions to financial services, shared services, BPOs, government, healthcare and other service industries.
Our cloud-based solutions are proven to optimize operations, reduce costs, improve service delivery and staff well-being. Customers can confidently prepare for and then run their service operations taking full advantage of the benefits of transformation programmes including RPA, automation, digitisation and outsourcing.
Workware enables the optimization of individual and robotic, teams and departmental resources from a single application. Operations data is aggregated, analysed and presented in real-time. Using Workware, managers can quantify work and time, identify capacity, identify processes to be automated and plan resources.
The Active Operations Management (AOM) Method embeds a consistent and sustainable framework of operations best practices. Operations professionals are coached to maximize the data through collaborative capacity planning, structured review meetings and skills development.
ActiveOps operates across the globe from offices in the USA, UK, Ireland, India, South Africa and Australia.