Wilson Nieves

Vice President, Global Customer Experience PTW (Pole To Win)

Main Conference Day One

Tuesday, September 24th, 2019

4:55 PM Exceeding Customer Expectations through Humanized Multilingual Digital Support in Southeast Asia

  • Understanding the building blocks of a humanized digital customer service program
  • Enhancing customer experience through localized multilingual support
  • Perfecting the digital omnichannel experience to achieve high customer satisfaction and loyalty

Check out the incredible speaker line-up to see who will be joining Wilson.

Download The Latest Agenda