Tajindra Pal Singh, Vice President of CARE Strategy at GO-JEK

Tajindra Pal Singh

Vice President of CARE Strategy

Check out the incredible speaker line-up to see who will be joining Tajindra Pal.

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Main Conference Day Two

Wednesday, September 25th, 2019

2:45 PM Nurturing Customer Loyalty and Retention with Data-Driven Customer Journey Mapping

        Analysing and obtaining customer insights from unstructured data
        Implementing text analytics to capture and understand context of feedback
       Optimising CX with new insights and maximising customer value