Karthik Ganesan

Senior Vice President Regional Customer Experience TMRW Digital Group Group Strategy and Transformation

Karthik Ganesan leads the digital service design and delivery for TMRW by UOB, a digital bank initiative of United Overseas Bank (UOB) launching across the ASEAN markets. 

A seasoned financial services professional with over 17 years, Karthik has worked across customer experience, contact centers, operations and business analytics functions of some of the leading banks in south east Asia. 

At TMRW, Karthik oversees the customer service strategy and execution which includes Self-service, Automated Services such as the Chat Bot and Assisted Service through live chat and on demand VOIP calls.

Main Conference Day One

Tuesday, September 24th, 2019

Check out the incredible speaker line-up to see who will be joining Karthik.

Download The Latest Agenda