Asia's #1 Customer Experience
Leaders Platform
Leaders Platform
Declan Ivory
Vice President of Customer Support Intercom18 June 2025 | Main Conference Day 1
9:30 AM How Intercom is leveraging AI to transform customer service from being a cost centre to being a value driver
AI is disrupting, in a positive way, how customer service is delivered and has the potential to transform the customer experience. In this session we will explore how Intercom, a leading provider of AI Agent and customer service solutions, is leveraging AI to transform customer service from being a cost centre to being a value driver for the business, and how AI is and will continue to positively impact all aspects of Customer Experience.
Check out the incredible speaker line-up to see who will be joining Declan.
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