22 - 25 September, 2020 | SANDS EXPO & CONVENTION CENTRE, SINGAPORE

Alain Boey

Chief Transformation Officer Media Prima

Main Conference Day One

Tuesday, September 24th, 2019

2:05 PM PANEL: From Reactive to Anticipatory: Leveraging Artificial Intelligence to Drive CX Innovation

        Applying AI to structure insights-driven CX strategies
        Assessing customer lifecycle and identifying opportunities to further value create, engage and delight
        Driving proactive and on-point engagement with hyper-personalisation

Check out the incredible speaker line-up to see who will be joining Alain.

Download The Latest Agenda