Asia's #1 Customer Experience
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November 19 - 22, 2024 | Singapore
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Meet Our CX Leaders

CX Asia Week 2024 Speakers

Manpreet Singh
Manpreet Singh
Senior Managing Director & Group Head - Customer Experience Management
CIMB
Grace Ding
Grace Ding
Head of Customer Support Center
Trip.com
Helen Ng
Helen Ng
Chief Executive Officer
General Storage Company (Lock+Store)
Jackson Tan
Jackson Tan
Associate Director, Strategy & Transformation, Customer and Marketing, FairPrice Group
FairPrice Group
Louis Tan
Louis Tan
General Manager, Customer Operations
Shell
Pascal Gerard Daniel Daniel
Pascal Gerard Daniel Daniel
Head of Customer Success, APAC & Japan
Nokia
Teeraphol Ambhai
Teeraphol Ambhai
Head of Search Experience - Martech
Bumrungrad International Hospital
Ming Yow
Ming Yow
Chief Customer Officer
China Broadband Communications
Chris Ng Enhan
Chris Ng Enhan
Director of Customer Success
ST Engineering
Amit Thard
Amit Thard
Director of Omnichannel Strategy
GE Healthcare
Eddie Chin
Eddie Chin
Head of Customer Success Institutional
PropertyGuru Group
Abhishek Rathi
Abhishek Rathi
Vice President, Digital Solutions, Customer Engagement & Wellness
Prudential Financial
Yash Sheth
Yash Sheth
Head of Customer Lifecycle Strategy – GoFood
Gojek

CX Asia Excellence Awards Judges 2024

Michael William Gourlay
Michael William Gourlay
Chairman and Independent Non-Executive Director
QBE Insurance
Raj Chaudhuri
Raj Chaudhuri
Vice President – Global Business Services
American Express
Manpreet Singh
Manpreet Singh
Senior Managing Director & Group Head - Customer Experience Management
CIMB
Amit Thard
Amit Thard
Director of Omnichannel Strategy
GE Healthcare
Pascal Daniel
Pascal Daniel
Head of Customer Success, APAC & Japan
Nokia
Louis Tan
Louis Tan
General Manager, Customer Operations
Shell
Jacque Lim
Jacque Lim
First Vice President, Group Head of Operational Excellence, Group Retail & Channels Tech&Ops
UOB
Ryan Mascarenhas
Ryan Mascarenhas
Group Chief Customer Officer
bolttech
Abhishek Rathi
Abhishek Rathi
Vice President, Digital Solutions, Customer Engagement & Wellness
Prudential Financial
Ming Yow
Ming Yow
Chief Customer Officer
China Broadband Communications

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