Asia's #1 Customer Experience
Leaders Platform
Leaders Platform
The CX Asia Excellence Awards celebrates the region’s most innovative and impactful customer experience achievements. Now in its 12th year, this prestigious ceremony honours organisations and leaders who are redefining customer engagement through bold strategy, AI-powered transformation, and outstanding omnichannel experiences. The winners represent the highest standard of excellence across Asia’s dynamic CX landscape.
CX ASIA EXCELLLENCE AWARDS 2026 THEME - A NIGHT AT THE DISCO
Get ready to sparkle and celebrate those who shine brightly and stand out from the crowd. This year’s awards night takes you back to the dazzling days of disco — think glitter balls, funky beats, and non-stop celebration.
The CX Asia Excellence Awards is Asia's top recognition for exceptional customer experience achievements. Join us in celebrating the best practices and transformative strategies that have elevated the CX landscape across the region.
Submissions Deadline
30 JANUARY 2026
CX Asia Excellence Awards & Networking Dinner
17 JUNE 2026
CX Asia Excellence Awards Categories!
Best Customer Experience Agency (NEW)
Best Customer Experience Team and Leadership (NEW)
Best Operational Excellence (NEW)
Best Employee Experience
Best Contact Centre
Best Digital Experience
Best Use of CX Technology
Best Use of Data & Customer Insights
Best Use of Artificial Intelligence (NEW)
Best Intelligent Or Virtual Agents (NEW)
Best Customer Journey Management (NEW)Awards FAQ
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