CX leaders in Asia are now tasked to do more with less, to deliver exception value with smaller budgets, and to explore creative solutions in delivering excellence in experiences in the way their customers want.

CX Asia Week 2024 is the leading platform bringing the region’s CX leaders together to build meaningful and hyper-personalised experiences in a data-fuelled future.

Agenda-at-a-Glance & Key Themes:

• Redefining Traditional Spaces & Phygital Experiences
• Celebrating Industry Gold Standards in Customer Experience
• Bringing Hyper-Personalisation to Reality
• The Power of Real-Time CX
• Creating Experiences with Customers, for Customers
• Generative AI in CX